Latest patch has largely resolved the complaints about weird facial animations and dead eyes. There have been some very subtle changes to the eyes that make them look much more natural, and NPCs you interact with no longer stand perfectly still whilst they talk to you. They actually move and emote now, you know - like people actually do. Some key scenes have been reworked substantially, and the game is much more engaging because of it.
I'm still really enjoying the game for the most part.
The main story is genuinely intriguing, I can't yet fathom where it will end up, the Kett are far more than just faceless grunts - there's a very good reason to hate everything they stand for, and the crew of the Tempest are a really solid bunch. I went to a bar in one system and my Krogan teammate was in there as well. After a few dialogue choices, we ended up in a bar brawl that left a dozen mercs on their arses whilst Drack and I returned to our drinks. It was a great scene, and really rammed home the camaraderie that was one of the best aspects of the original trilogy.