Last edited by Superbuu3 on Sun Nov 13, 2011 9:14 pm; edited 10 times in total
Superbuu3 Raziel
Posts : 41040 Joined : 2008-07-31 Age : 2023 Location : Nosgoth
Subject: Re: PS3 solutions thread Sun Nov 13, 2011 4:07 pm
Manually ejecting discs N.B. if this does not work when you send in your PS3 for repairs make sure to note that you have a disc stuck inside the machine. I'll update this tread with more information later.
If a disc (Blu-ray Disc™, DVD, CD) will not eject or insert from your PS3, please try the following troubleshooting steps as they may resolve the problem. If the disc will not eject / insert
- If you have a CECH-2001A, CECH-2001B, CECH-2101A, or CECH-2101B PS3, you can manually eject a disc yourself. Click here to learn how. - Touch the eject button on the PS3 system front for 10 seconds or longer to force the disc to eject. After removing and before reinserting a disc into the PS3, turn off the system, and then turn on the system again to resume use. - If the disc cannot be inserted, you may need to send your system in for service, please click on the service link below. - Under no circumstances do we recommend you open the PS3 to remove the disc yourself. Doing so will void the warranty and the PS3 may not be accepted for service. If the stuck disc is a rental, we recommend notifying the rental store that the disc is stuck.
If you press the eject button and a disc will not eject from your CECH-2001A, CECH-2001B, CECH-2101A, CECH-2101B, CECH-2501A, CECH-2501B, CECH-3001A, or CECH-3001B model PS3, you may attempt to manually remove it yourself. This process will work even if you have no power the system.
Please note, these instructions are for model CECH-2001A, CECH-2001B, CECH-2101A, CECH-2101B, CECH-2501A, CECH-2501B, CECH-3001A, and CECH-3001B only. There is no way to manually remove a disc from other model PS3 systems. If you have a different model PS3, please click here for some solutions. Manually removing a disc
Make sure you have a small Phillips-head screwdriver with a shank (the end of the screwdriver) is at least 1 inch long.
Turn off the PS3 and unplug the AC power cord from the wall. Turn the system over and open the screw cover.
Completely remove the screw cover from the system by carefully pulling the cover straight up away from the system.
Insert a small Phillips-head screwdriver into the hole that the screw cover was inserted. Not the hole that has the blue screw. You may need to push through a paper dust cover located just below the surface of the case. This will not void your warranty.
Once fully inserted, rotate the screwdriver counterclockwise to eject the disc.
The disc will eject from the disc slot on the front of the system. Rotate the eject mechanism until the disc is fully ejected. It may take several turns before the disc appears from the disc slot.
Kaio Internet Celebrity
Posts : 13827 Joined : 2008-07-31 Age : 32
Subject: Re: PS3 solutions thread Sun Nov 13, 2011 4:21 pm
I tried watching the X-Men First Class Blu-Ray recently on my PS3, but it didn't work. After it started playing I got a notice that said I need to visit such and such website if discs don't work. It was new and other Fox Blu-Rays do work on my PS3. Is this a common problem with recent Blu-Ray releases or is my PS3 just fucking up?
Superbuu3 Raziel
Posts : 41040 Joined : 2008-07-31 Age : 2023 Location : Nosgoth
Subject: Re: PS3 solutions thread Sun Nov 13, 2011 4:22 pm
Accessing safe mode: When to use it:
Spoiler:
Execute safe mode when the PS3 is experiencing the following symptoms:
- When the PS3 is started up, the XMB™ menu is not displayed (only the wave screen background appears) - When the PS3 is started up, nothing appears on the screen - When the PS3 is started up, a message stating [The hard disk's file system is corrupted and will be restored.] is displayed and prompts the user to press X to Restore the system. Original message is displayed again or the system stops during restoration. - When the PS3™ system is started up, an error message stating [The hard disk's database will be rebuilt.] is displayed and prompts the user to press X. The system again fails start up or stops while formatting the hard drive. - The system stops while restarting after a PS3 system update or while updating or rebuilding the database.
Note using safe mode may result in loss of data, so don't click anything unless you've either backed it up or you read what it does properly, i've listed what the options do here:
Safe Mode Options
In Safe Mode, you will have the following options:
1. Restart System - Ends safe mode and restarts the PlayStation 3 normally. 2. Restore Default Settings - Performs the same operations as [Restore Default Settings] on the XMB, and also deletes PlayStation Network account information from the system. 3. Restore File System - Attempts to repair all areas on the hard disk drive where files can be saved. Corrupted data may be erased if it cannot be recovered. 4. Rebuild Database - Deletes messages, playlists, changes made on [Information] screens, trimming information for pictures in [Photo], video thumbnails, video playback history and video resume information. This operation may take a long time depending on the type and number of data items. 5. Restore PS3 System - IMPORTANT: All data and settings will be lost by performing this step. This will reformat the hard drive on the PlayStation 3, deleting all data and restoring it to as if it just came out of the box. This is the same as [Restore PS3 system] on the XMB. 6. System Update - Updates the PS3 system software. This can only be done with an update file already saved on external storage media, such as a USB drive.
Activating Safe Mode
Step 1: Turn off the PlayStation 3 by holding the Power button on the front of the unit till the Power light is red.
Step 2:
Touch and hold the Power button (do not remove your finger from the button). You will hear the first beep, meaning the PlayStation 3 is powering on. Continue to hold the Power button and after about 5 seconds, you will hear a second beep, indicating the video reset. Continue to hold the Power button and after about another 5 seconds you will hear a third beep and the system will power off (Power light is red).
Step 3:
1. Touch and hold the Power button (again, do not remove your finger from the button). As in Step 2, you will hear the first beep, again for the PlayStation 3 to power on. 2. Continue to hold the Power button and after about 5 seconds, you will hear a second beep for video reset. 3. Continue to hold the Power button and after about another 5 seconds you will hear a quick double beep. At that point release the Power button. If you succeeded in activating Safe Mode, you will see a message on the screen saying, "Connect the controller using a USB cable and then press the PS button."
4. Connect a USB cable to the controller and the PlayStation 3 and press the PS button to enter Safe Mode. 5. You will now see the Safe Mode menu.
Step 4: We recommend performing the safe mode options in the following order until one of the options works for you. If one of the options work, do not continue onto the other options.
Last edited by Superbuu3 on Sun Nov 13, 2011 4:23 pm; edited 1 time in total
Superbuu3 Raziel
Posts : 41040 Joined : 2008-07-31 Age : 2023 Location : Nosgoth
Subject: Re: PS3 solutions thread Sun Nov 13, 2011 4:23 pm
Kaio wrote:
I tried watching the X-Men First Class Blu-Ray recently on my PS3, but it didn't work. After it started playing I got a notice that said I need to visit such and such website if discs don't work. It was new and other Fox Blu-Rays do work on my PS3. Is this a common problem with recent Blu-Ray releases or is my PS3 just fucking up?
Thats a known problem i'll post the solution shortly
Last edited by Superbuu3 on Sun Nov 13, 2011 4:35 pm; edited 1 time in total
Zero The Hero
Posts : 4722 Joined : 2008-08-07 Age : 33 Location : McNeil Village
Subject: Re: PS3 solutions thread Sun Nov 13, 2011 4:29 pm
This looks popular enough (First part getting over 2 million views) and percentage of likes over dislikes indicates that it's pretty solid. I, myself, have viewed the first part and it seems legit to me. This is that soldering thing I mentioned in the other topic.
Superbuu3 Raziel
Posts : 41040 Joined : 2008-07-31 Age : 2023 Location : Nosgoth
Subject: Re: PS3 solutions thread Sun Nov 13, 2011 4:34 pm
Blu-Ray movie not playing properly
Spoiler:
Blu-Ray not playing, X-men First Class is the used example, should hopefully work for any others:
Note - before doing these steps, make sure you have the latest firmware update from Sony
1. Turn off the internet connection, or simply unplug your wireless hub/modem in the house.
2. In the PS3 menu, go to the video section and click on the BD Data folder, then click on the BD Shared Data folder and delete the Temp file.
3. Next, in the root of the BD Data folder, erase the X-Men First Class file in the data tree.
4. Restart your PS3 with no disc in it.
5. Put the movie in and play, all should be good.
Neo CP9 Agent
Posts : 6602 Joined : 2009-11-17 Age : 30 Location : Australia
Subject: Re: PS3 solutions thread Sun Nov 13, 2011 4:37 pm
Kaio wrote:
I tried watching the X-Men First Class Blu-Ray recently on my PS3, but it didn't work. After it started playing I got a notice that said I need to visit such and such website if discs don't work. It was new and other Fox Blu-Rays do work on my PS3. Is this a common problem with recent Blu-Ray releases or is my PS3 just fucking up?
I had that exact problem last week but it's never happened to me before and every issue my customers have had with Blu-Rays has been fixed with a firmware update. Probably a problem with the PAL version of x-men and PS3s as I haven't heard of any similar issues with dedicated Blu-Ray players and it worked fine on our Panasonic player.
For what it's worth though I got it to work on my playstation by hitting triangle to bring up the navigation controls and messing with the skip/fast forward functions.
SimianWonder Simian D. Wonder
Posts : 6439 Joined : 2008-10-12 Age : 43 Location : Old People's home
Subject: Re: PS3 solutions thread Sun Nov 13, 2011 4:45 pm
Wow. Was this just extremely well timed, or did my moan earlier prompt you to do this? Thanks in either case.
Kaio Internet Celebrity
Posts : 13827 Joined : 2008-07-31 Age : 32
Subject: Re: PS3 solutions thread Sun Nov 13, 2011 4:47 pm
I'm not able to find the Temp Data file, only the X-Men data file. So far it's not working yet.
Last time I updated my firmware was three weeks ago, so I'll try updating that. Also will try skipping/fast forwarding.
Kaio Internet Celebrity
Posts : 13827 Joined : 2008-07-31 Age : 32
Subject: Re: PS3 solutions thread Sun Nov 13, 2011 5:00 pm
Looks like I already have the latest firmware installed. Skipping/fastforwarding also doesn't work.
I also tried playing the Blu-Ray while being online. Didn't work either.
Superbuu3 Raziel
Posts : 41040 Joined : 2008-07-31 Age : 2023 Location : Nosgoth
Subject: Re: PS3 solutions thread Sun Nov 13, 2011 5:16 pm
SimianWonder wrote:
Wow. Was this just extremely well timed, or did my moan earlier prompt you to do this? Thanks in either case.
My psychic powers were working overtime as usual. I saw your thread and i thought i'd see if i could help out.
Kaio wrote:
I'm not able to find the Temp Data file, only the X-Men data file. So far it's not working yet.
Last time I updated my firmware was three weeks ago, so I'll try updating that. Also will try skipping/fast forwarding.
Was there nothing under Video > BD Data Utility > Shared Cache data
I think Neo's the only one who can really help you sorry i don't have that film so i can't check what files it puts up i'll see if i can find anything more detailed. You could also try the safe mode thing and use the defrag options, make sure you read the above post in here earlier though so you don't delete anyinfo you need. You could have corrupted files leading to a problem, or an error on your hard disc. The fix i found seemed to work for everyone. I'll look into it a bit more in a while.
Superbuu3 Raziel
Posts : 41040 Joined : 2008-07-31 Age : 2023 Location : Nosgoth
Subject: Re: PS3 solutions thread Sun Nov 13, 2011 5:37 pm
Kaio people seemed to have just deleted the BD data utility itself the folder only 1kb big anyways.
Kaio Internet Celebrity
Posts : 13827 Joined : 2008-07-31 Age : 32
Subject: Re: PS3 solutions thread Sun Nov 13, 2011 5:40 pm
Well, looks like after 10 minutes it finally started playing the disc.
So yay, I guess?
Baal Shut Up and Jam
Posts : 26828 Joined : 2008-07-31 Age : 31
Subject: Re: PS3 solutions thread Sun Nov 13, 2011 5:59 pm
YOUR PS3 IS NOT PUTTING OUT
Spoiler:
It's a video game console, stop trying to force its love.
Eevil-Psycho Captain Spaulding
Posts : 3288 Joined : 2011-01-28 Age : 38 Location : Ravels, Belgium
Subject: Re: PS3 solutions thread Sun Nov 13, 2011 9:03 pm
Fixing YLOD
alright, I have some links for those with ylod and perhaps wanting to fix it themselves:
cause if not, it could be the controller or the bluetooth receiver in your PS3.. if other controllers worked, you'd know for sure it was the controller that was acting up and not the PS3..
Subject: PS3 solutions thread 
Sun Nov 13, 2011 4:04 pm
